Contact us

If you wish to make a contact with us, please send an e-mail to: support@srilanka-eta.jp

Please note that although we are trying our best to reach you back, we will need at least 2 working days to answer you. (However, our system runs 24/7 to check and auto-correct your application. Please do not worry about it!)

We are sorry but we do not provide a telephone-customer service, please send an e-mail to contact us.

If you wish to receive a receipt on your application, we are able to send you a pdf file to your e-mail address.

Please send an email to us about the matter with your ID issued by us (You can check your ID on the e-mail you received from us after you applied for ETA.)

Sri Lanka Electric Travel Authorization Services